At IPMS, we offer personalized and responsive customer service with a friendly familial touch. Our team is fully bilingual and uses cutting-edge technology to ensure that all of our customers receive the best possible experience. Trust us to be your partner in achieving your goals
- IPMS, the company you can trust
- Boardmemebers love our personalized service
- We're transparent and honest, dedicated to building relationships
Community Management starts and ends with keeping the books clean. That’s why we have a state-of-the-art accounting system that is plugged directly into the community’s bank account for access and transparency:
Payment Flexibility so homeowners can choose what’s best for them – lockbox, e-check, credit or online. we cover all options with same-day payment credits.
Daily Bank Reconciliation means your books are always up to date. Get financial reports at any time throughout the month with full assurance of accuracy.
Online Invoice Approval allows you to log in and see what checks are waiting to be paid. Approve those that are good to go or use our communication tools to talk about your concerns.
Our managers are our ‘boots on the ground’ inside your community. They do property inspections, check maintenance requests, process violations and architectural requests, and whatever else they need to keep homeowners happy:
Real-Time Visibility gives homeowners instant updates on violations, maintenance updates, or architectural request feedback in our owner portal.
Performance Tracking of manager activity lets you check up on what we’ve been doing while on the property
Photo Evidence of violations and work order maintenance are uploaded to our portal so you can see visible proof of issues and activity.
Homeowners are the heart of every community. We strive to serve homeowners with state-of-the-art tools that empower them, while also making community living simple and easy:
Recurring Payment Options like automated ACH or credit card bill pay makes it easy for homeowners to set it and forget it.
Two-Way Communications allow homeowners to talk back on violations, work orders, or other records via the owner portal. This helps prevent frustrations, clear up misunderstandings, and avoid long waits on the phone.
Community Website gives homeowners a place to go for all information on the community, from community documents to portal access, to communication tools.